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Financial planning

Overview

FNB Connect


Earn up to 15% back in eBucks on your qualifying FNB Connect contract or when loading FNB Connect prepaid airtime (including Fixed LTE).

Visit www.fnbconnect.co.za or login to FNB Online Banking and select the FNB Connect tab.

Terms and conditions apply.

Short-term credit solutions


Overdraft

Only pay when you use it! Overdraft is a short-term credit facility that can be used to cover unforeseen expenses or to serve as a safety net. You must have an active FNB Current Account to apply for an Overdraft Facility:

  • Easy access to a credit facility so that you can handle unexpected events
  • Monthly overdraft fee is charged upon utilization
  • No minimum monthly repayments as long as you remain within the agreed limit and make regular deposits (such as your salary) into your FNB Current Account.
  • Personalised interest rate based on your credit profile
  • Optional Debt Protection available in case of your death, permanent disability, retrenchment or temporary disability

Temporary Loan

A Temporary Loan is a short-term, easy to take up loan which is available for use immediately.

  • Immediate access to funds to cater for emergencies and cash-flow constraints
  • No applications forms to complete, and funds are immediately available in your FNB Current Account
  • The funds are immediately available in your transactional account
  • No interest will be charged for the Temporary Loan
  • Enjoy convenience: Any deposits made into your FNB Current Account from the day after taking up the loan may be allocated towards the payment of the loan
  • You may qualify for additional eBucks

Revolving Loan

Our Revolving Loan offers you a loan, based on your credit profile, for as long as you need it, as well as the ability to access your funds at any time - provided you have paid at least 15% of your original loan amount back.

  • No initiation fees
  • Fixed monthly repayments - making it easier for you to budget
  • You get a competitive and affordable, personalised interest rate
  • Optional Debt Protection available in case of your death, permanent disability, retrenchment or temporary disability

Comprehensive Global Travel Insurance


Global Travel Insurance, at no charge, will keep you covered no matter where you go in the world, when you purchase your return ticket(s) using your FNB Debit, FNB Fusion, Credit Card or eBucks. You will get up to R 5 million cover for the first 90 days of your trip. What's more is we will cover up to 8 travel tickets for your travel companions too.


Why do I need this?

Save on your insurance and be conveniently covered for the first 90 days of your journey.

How do I get Global Travel Insurance at no charge?

To qualify for Global Travel Insurance at no charge, you require a qualifying FNB Debit, FNB Fusion or Credit Card with which to pay for your travel ticket.

Process

  • Purchase your return travel ticket(s) using your qualifying FNB card
  • Obtain your policy by:
    • Contacting the Global Travel Insurance Help Desk on: 0861 490 100 or visit www.tic.co.za/fnb
    • For emergency assistance while on travel contact Medical Services Organisation (MSO) on: +27 11 521 4575 ('Reverse-charge' your call using this number from anywhere in the world)

This offer is available to FNB Debit, Fusion or Credit Card holders below the age of 75 who are residents of any of these countries: South Africa, Lesotho, Namibia and eSwatini.

With Global Travel Insurance you get:

  • Up to R5 million cover for medical expenses
  • Cover in the event of accidental death, pre-existing medical conditions and total permanent disablement

For more information view the Global Travel Insurance Policy together with the Schedule of Benefits

For assistance contact:
Global Travel Insurance Help Desk: 0861 490 100
Medical Services Organisation (MSO): +27 11 521 4575 ('Reverse-charge' your call using this number when from anywhere in the world)

If you are over 74, FNB provides a specific type of insurance to suite your needs. For more information view the Global Travel Insurance Policy . These documents are also available from the Global Travel Helpdesk

Please ensure you have a copy of this Travel Policy prior to travelling and ensure you fully understand it.

Savings Account And Bank Your Change


Get a Savings Account to help you save for emergencies and unforeseen expenses. This is exclusive to individual current account holders. You get competitive interest rates, and immediate access to your savings when you need it.

Save while you spend, with Bank Your Change®. Every purchase you make with your Debit Card will be rounded up and the difference paid to your Savings Account.

Save regularly by setting up a Schedule Transfer from your current account.

Debit order and salary switching


Switch debit orders with a dedicated team to help you. Download the switching form


Debit order Disputes

If you have a debit order that you know you did not sign up for, you can dispute it in a few easy steps. You have the power to reverse and/or stop unauthorised debit orders for amounts of R200 or less anytime, anywhere via the FNB Banking App, Cellphone Banking or Online Banking. You will receive immediate reversal on an unauthorised debit order if you dispute it within 40 days of the transaction.


If you have an unauthorised debit order for an amount greater than R200 and would like to dispute it, you can call 087 575 9404 or visit your nearest branch for assistance.


Terms, conditions + rules apply


Salary Switching
It's easy to get your salary paid into your Islamic Private Wealth account. Having a minimum monthly deposit of R60 000 into your Islamic Private Wealth Account also gets you straight onto reward level 1 with eBucks Rewards.


All you need to do to have your salary paid into your account is this:

  1. Download the switching form
  2. Complete the Switch my Salary section of the switching form.

From there, we'll contact your employer and instruct them to switch your salary to your FNB account.


For more, contact 0860 102 970 or email debitorders@fnb.co.za


Terms, conditions and rules apply

Courier card delivery


Replacing your card has become convenient with our Card Delivery service. You will no longer need to go to your nearest branch to collect a replacement card for the one that was lost, stolen or damaged.

Call 087 575 1111 for information on having your card delivered to where you are.

Delivery may take 3 to 5 working days. *Delivery fees apply for Classic, Gold as well as Petro Cardholders.

Extended warranty


Cover whereby we will double the original manufacturer's warranty for goods purchased on your FNB Debit card.

Terms, conditions and rules apply.

Global Travel Insurance


When you purchase your return travel tickets using your FNB Current or Credit Card, Global Travel Insurance will keep you covered no matter where you go in the world.

Which cards qualify for FNB's Global Travel Insurance?

  • FNB Premier Current Card
  • FNB Classic, Gold and Premier Credit Cards
  • FNB Private Clients Current Account and Credit Card
  • FNB Private Wealth Current Account and Credit Card

Why do I need this?

Save on your insurance and be conveniently covered for the first 90 days of your journey.

How do I get Global Travel Insurance?

To qualify for Global Travel Insurance you require a qualifying FNB Current or Credit Card with which to pay for your travel ticket

This offer is available to qualifying FNB Current and Credit Card holders who have not yet turned 71* who are below the age of 70* who are residents of any of the below countries:

  • South Africa
  • Botswana
  • Lesotho
  • Namibia
  • Swaziland

With Global Travel Insurance you get:

FNB Classic Credit Card:

  • Up to R500 000 cover for medical expenses
  • Cover in the event of accidental death, pre-existing medical conditions and total permanent disablement, cancellations, travel delays and lost, stolen or damaged baggage*
  • For more information view the Global Travel Insurance Policy together with the Classic Schedule of Benefits

Important Information and contact details
Please obtain a copy of the Travel Policy prior to travelling and ensure you fully understand its contents. The Travel Policy is obtainable below and from the Comprehensive Global Travel Insurance Help Desk. If anything is unclear, or you need help, please contact the Global Travel Insurance Help Desk on 0861 490 100 .

If you need assistance (from anywhere in the world) you can "reverse-charge" your call to Europ Assistance on the following number: +27 11 991 8409.

Terms, Conditions and Rules apply.

Use your card abroad


Use your FNB card at any terminal displaying the Visa logo

Travelling has never been this convenient.

Wherever you go in the world, Visa ensures that you can access your cash to buy gifts, access services, enjoy leisure activities and more.

Terms, conditions and rules apply.

FNB Banking APP


Discover fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking 24/7 without the need to go to a branch. Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.


Do your day-to-day banking:

  • View and change your PIN
  • Temporarily block and unblock your card
  • View and download statements
  • Cancel and order a new card
  • View balance and transaction limits
  • Manage daily transaction limits
  • Report fraud immediately
  • Get access to your team of bankers with Secure Chat ®
  • Track your eBucks rewards


You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity
  • iTunes Vouchers

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Buying vouchers
  • Redeeming coupons
  • Access to conveniently located FNB branches and ATMs


Visit your App Store to download the FNB Banking App today. Just register and you're on your way.

Downloading the FNB Banking App is compatible with Android™, Apple™,BlackBerry™ and Nokia™ Symbian devices*.

For queries, email: fnbappsupport@fnb.co.za

To find out how to link your device call: 087 575 0362

View the software license agreement and remote banking agreement

*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei.

BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher

Terms, conditions, rules and standard network rates apply.

Global Account


FNB Global Accounts make offshore investment easy, simple and convenient. It allows you to hold your individual foreign allowance in the currency of your choice - and it is as simple as transferring funds from your FNB Current Account into your Global account via Online Banking...just login, transfer and you are done.

With a Global Account you can:

  • Invest in one of the currencies on offer via your FNB Current Account
  • Make payments to offshore beneficiaries
  • Do transfers between your Global Accounts
  • Keep funds relating to your authorised offshore assets in foreign currency
  • Convert from a foreign currency into Rand or other Global Account currencies
  • Set up and manage offshore beneficiaries
  • View balances and transaction history

What Global Accounts offer me:

  • No monthly fees
  • Global Accounts offer you a hedge against currency risk
  • Earn interest on your Global account (No minimum balance required)

Interest Rates

Currency Interest Rates (per annum)* Balance
US Dollar 0.15% No minimum balance required
Euro 0.00% No minimum balance required
GBP 0.15% No minimum balance required
Australian Dollar 0.45% No minimum balance required
Indian Rupee 2.50% No minimum balance required
Chinese Renminbi 0.00% No minimum balance required

*Rates subjected to change without prior notification.

Making offshore payments from your Global account is now as simple as 1,2...

  1. Set up your beneficiary using the 'Forex' tab on your FNB Online Banking Profile
  2. Capture all payments details and make the payment from your Global Account

Open your Global Account within 3 minutes

  • Log on to your FNB Online Banking profile
  • Click on the 'Forex' tab
  • Select 'Global Account' in the Forex 'menu'
  • Choose your currency, and confirm your details

To open a Global Account you must be:

  • A South African Resident
  • A tax payer
  • 18 years or older
  • The holder of a qualifying FNB Current Accountwhich is in good standing

Global Accounts: Frequently Asked Questions

View our FAQs

What will it cost?

Prevailing quoted Exchange Rate .

For more information on Forex rates and prices:

Legal

Global Accounts Terms and Conditions .

inContact


A free electronic messaging system sending transaction notifications to your smartphone.

inContact offers you the ability to:

  1. Identify any unauthorised transactions on your accounts and report fraud immediately.
  2. Receive messages for transactions on accounts that belong to you only.
  3. Set your desired amount from as little as 1 cent and get notifications on the FNB App of money going in and out of your account.
  4. Manage the funds in your accounts.
  5. Receive messages with details of your multiple debits that are processed overnight, e.g. debit orders, stop orders and scheduled payments.
  6. Customise the notifications received. You can:
    • Choose when you want to receive your messages - during the day (7am - 8pm) or 24 hours a day
    • Choose to be notified of any transactions that exceed an amount specified by you
    • Choose how to receive notifications - via SMS, email or both
    • Choose which accounts you want to link to inContact

inContact will not send messages for transactions on accounts you access via a link or mandate. You can register for this service at any FNB branch.


Decline inContact messages are an innovative and convenient method of advising customers of why their transactions have been declined. These messages are identical to normal inContact notifications and this service is also free.


Terms , conditions and rules apply.

Decline inContact


Helping you understand your declined transactions

Decline inContact is an innovative, free service that lets you know the reason why a card transaction had been declined.

Decline inContact suggests a remedy for each decline, putting the power back in your hands.

This service is absolutely free and no registration is necessary.

Should you ever require additional information on a declined transaction, please call the number on the back of your credit card.

Terms, conditions and rules apply.

Lost card protection


Report a lost or stolen card within 24 hours of the incident to a dedicated, toll free, 24 hour hotline and FNB will assist in the event of a non-PIN related fraud incident on your account before the card is cancelled.

Should your card get lost or stolen, call the Lost Card hotline immediately on 087 575 9406

Terms, conditions and rules apply.

Online Secure


Protect your card against fraudulent use online. Online Secure uses a One Time PIN (OTP) that is sent to you and comes at no extra cost. To activate Online Secure on your card, you must be an Online Banking user.


Activate your card by logging on to your Online Banking profile and following these prompts:

  1. Log in to FNB Online Banking
  2. Select the My Bank Accounts sub tab
  3. Select the card you would like to activate
  4. Select Activate Now under the Online Secure column
  5. Click I accept and agree to the Disclaimer above
  6. Select Finish on the Activation Results screen

How to use Online Secure when shopping online:

  • Once activated, proceed to the checkout
  • Type in your 16-digit card number when prompted
  • You will then be prompted for a One Time PIN (OTP), which you will receive via SMS
  • Finalise your purchase

Online Secure FAQs

Consumer Disclaimer

FNB Banking APP


Discover fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking 24/7 without the need to go to a branch. Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.


Do your day-to-day banking:

  • View and change your PIN
  • Temporarily block and unblock your card
  • View and download statements
  • Cancel and order a new card
  • View balance and transaction limits
  • Manage daily transaction limits
  • Report fraud immediately
  • Get access to your team of bankers with Secure Chat ®
  • Track your eBucks rewards


You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity
  • iTunes Vouchers

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Buying vouchers
  • Redeeming coupons
  • Access to conveniently located FNB branches and ATMs


Visit your App Store to download the FNB Banking App today. Just register and you're on your way.

Downloading the FNB Banking App is compatible with Android™, Apple™,BlackBerry™ and Nokia™ Symbian devices*.

For queries, email: fnbappsupport@fnb.co.za

To find out how to link your device call: 087 575 0362

View the software license agreement and remote banking agreement

*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei.

BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher

Terms, conditions, rules and standard network rates apply.

Online Banking


Bank safely and securely 24/7 with Online Banking.

Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.

Banking Online is:

  • Convenient. You can do most things via Online Banking that you can do in a branch.
  • Secure. Keep track of your transactions with free inContact, OTP notifications and online protection software.
  • Simple. All you need is an FNB bank account and access to the internet.

When using your Online Banking, you pay no data fees.


With Online Banking you can do your day-to-day banking:

  • View detail balances and transactions
  • Transfer funds between accounts
  • Stop/reverse debit orders on Mobile and eChannels
  • Make payments
  • Manage recipients
  • Send Money
  • Download account statements

You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity

You can use Connect to:

  • Link your FNB Banking App to your Online Banking profile

You can take control and protect your account by:

  • Managing your FNB cards
  • Viewing/updating your PINs
  • Activating/Updating Online Secure

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Getting personalised offers for upgrades and limit increases
  • Ordering new smartphones and tablets
  • Opening new accounts in under ten minutes
  • Buying and selling Krugerrands

View our How to register for Online Banking demo


Terms, conditions + rules apply.

Team of Premier Bankers


Make the most of your money.

Premier offers you a specialised team of Premier Bankers to help you control your finances.

We offer premier guidance through the world of banking to simplify your banking experience.

To find out more about Premier, call us on 0875 777 000, between 8 am and 6 pm Mondays to Fridays,
and between 8 am to 1 pm on Saturdays.
We are closed on Sundays and public holidays.

Terms, conditions and rules apply.

Branches + ATMs


Cardless cash


Locating a misplaced wallet takes time.
Your banking shouldn't.

Use the FNB Banking App to withdraw cash when you need it most.

View demo

Cardless cash


Value for money


As a Premier Select Current Account holder, you enjoy great savings:

  • Maintain R or more in your Premier Select Current Account to qualify and have your monthly fee rebated. You will also get:
    • ATM withdrawals, cardless cash withdrawals and Cash@Till™ withdrawals up to the value of R9 0001 at no extra charge
    • ADT deposits up to R9 0001 at no extra charge
    Only applicable when the balance requirement is maintained.
  • Subscription to Online Banking, Cellphone Banking and the FNB App at no extra charge
  • Subscription to eBucks Rewards at no extra charge
  • Add New accounts and upgrades enjoy immediate access to eBucks reward level 3 FNB Premier Select benefits for the first 3 months, or higher if criteria for a higher reward level are met.

Team of bankers


You don't have to walk into a branch because your team of bankers can assist wherever you are.

So contact us when you need assistance with:

  • Guidance on your rewards and benefits
  • Applying for credit facilities and limit increases
  • Opening and managing Investments with FNB
  • Applying for finance when buying a home
  • Getting insurance for your valuables
  • Planning for the longer term through independent financial advisors
  • Getting foreign currency when you travel to other countries

Your team of bankers is supported by financial advisory, travel, investment and insurance specialists.

Rewards on travel and transport


Travel benefits for the whole family

  • Get up to 40% off all flights for you, your spouse and children
  • Enjoy seamless flight bookings on the FNB App and secure payment options, using your eBucks or FNB Pay
  • No minimum eBucks required to book flights
  • Relax before a flight with complimentary access to any airport SLOW Lounge
  • Earn additional SLOW Lounge Boosters - extra complimentary SLOW visits you'll receive when booking with eBucks Travel

Explore and enjoy

  • Earn up to 4% back in eBucks when spending abroad on an FNB Global Debit Card
  • The FNB Global Debit Card gives you access to over 1 000 international airport lounges
  • Earn up to 50% back in eBucks on your FNB Forex fees when making a payment in foreign currency via Online Banking or the FNB App

Terms, Conditions and Rules apply

Rewards on shopping, data and prepaid


Move up a reward level, enjoy more value

  • Double Up your fuel and earn up to R8/litre back in eBucks per quarter on your Engen fuel spend
  • Earn up to 15% back in eBucks on FNB Connect
  • Earn up to 40% back in eBucks on your FNB Life Insurance Simplified, Customised and Dynamic Life monthly premiums
  • Enjoy a smoothie, organic coffee or up to R100 to spend in-store at KAUAI every month when you use your FNB Credit Card or FNB Fusion Card for all your monthly spend

Save your Rands, spend your eBucks

  • Get up to 40% off electronics, smart devices, home appliances, kids' toys and more at the eBucks Shop
  • Use your eBucks to fill up your tank at Engen or buy groceries at Checkers
  • Spend your eBucks at over 40 eBucks partners nationwide

Download the FNB App, visit the eBucks tab and tap on the Earn More eBucks icon to find out how you can move up a reward level. Or visit eBucks.com to view your personalised eBucks Dashboard.

Terms, Conditions and Rules apply.

To qualify for extra data


  • Spend R100 or more on your FNB Connect SIM Card
  • Seniors 60 years of age and above will receive 1GB Extra every month on their FNB Connect SIM Card (irrespective of eBucks Level) when they meet the minimum spend of R100.
  • Customers that do not qualify for eBucks will get 200MB of extra data each month on their FNB Connect SIM Card when they meet the minimum spend of R100. (max 3 allocations)

Value for money


Enjoy great savings with a Premier Select Current Account


As a Premier Select Current Account holder, you enjoy great savings.

Team of bankers


A team of bankers available for all your needs


You don't have to walk into a branch because your team of bankers can assist wherever you are.

Rewards on travel and transport


Earn more

Explore, get lost, travel

  • Make your travels more affordable with up to 40% off your kulula and Emirates flights through eBucks Travel

Rewards on shopping, data and prepaid


Earn more

Shop + get rewarded for anything

  • Get up to 15% back in eBucks when you shop at Checkers & Shoprite
  • Get up to 1% back in eBucks on all other shopping swiped with your Premier Select Debit Card

More value with


Enjoy more value on FNB Connect

Get rewarded with WhatsApp messaging on us. Plus, get up to 15% back in data on your FNB Connect SIM plan and bundle purchases.

Read more on how to get the full benefit

What's hot


Simple account management


It's easy, secure + no charge on subscription

Applying made easy


Qualifying criteria


  1. Age 55 and older
  2. Annual salary between R300 000 and R749 999

Documents needed


  • South African ID book/card
  • Recent payslip
  • Proof of residence
  • Spousal consent (if married in community of property)