KYC/FICA
We are obliged to maintain and verify client information. Failure to submit complete and clear copies of ALL the required documents will impact on our ability to maintain our banking relationship with you, the client.
What is required
All outstanding FICA documents must be submitted
We require the most recent bank verified documentation (KYC documentation) pertaining to our FNB banked businesses.
How we help you
Easily submit your outstanding files
Email the Business Account Fulfilment Centre
Send an email with your documents or query to BusinessFICADocs@fnb.co.za
Contact your Business Banker directly
Email or speak to your banker for assistance
Upload via Online Banking
Your outstanding documentation can be uploaded via Online Banking
Visit a branch
Go to your nearest FNB Branch for personal assistance
Is your account on hold?
Speak to your Business Banker
Once we have received your outstanding documents, they will be verified by the Quality Assurance Specialists.